Vennis Tinaco
Business Analyst & Project Management Candidate
Focused on improving operations, communication flow, and cross-team coordination.
Phone:
209-981-2925
Email:
Information Science and Data Analytics
San Jose State University - 2026
About Me
I’ve always been drawn to roles that sit at the center of everything—where communication, organization, and problem-solving intersect. That interest naturally pulled me into operations, where I discovered that I genuinely enjoy connecting teams, managing moving parts, and bringing order to complicated workflows.
In my current role, I coordinate daily operations between sales, purchasing, production, and our branch facilities. Handling orders from start to finish has taught me how to identify breakdowns, spot patterns, and keep projects moving even when things shift, stall, or go off track.
Those experiences are what inspired my transition into business analysis and project management. I realized I wanted to take the work I was already doing—connecting people, fixing processes, and improving outcomes—and formalize it into a long-term career path.
Today, I’m studying Information Science & Data Analytics at San José State University while building experience in requirements gathering, stakeholder communication, business workflow design, and cross-functional coordination. My goal is to grow into a Business Analyst or Project Manager role where I can contribute to meaningful, operationally sound solutions that help teams succeed.
I’m driven by the idea of making work easier for others—reducing friction, improving clarity, and helping people do their best work. That’s the kind of impact I want to make wherever I go.
Work Experience
Operations Coordinator
(Inside Sales & Fulfillment)
Capital Rubber & Gasket— Stockton, CA
Sep 2025 - Present
Inside Sales Associate
Capital Rubber & Gasket— Stockton, CA
Mar 2024 - Sep 2025
Hose Technician
Capital Rubber & Gasket— Stockton, CA
Nov 2022 - Mar 2024
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Coordinate daily workflows between the lightweight belt shop, inside sales, outside sales/account managers, and multiple branch locations to ensure smooth order flow and accurate material transfers.
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Manage purchasing for lightweight belting, communicating with vendors to confirm stock availability, lead times, and material readiness.
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Oversee the full lifecycle of lightweight belting orders in Prophet 21—from quoting and order entry to production, fulfillment, and delivery.
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Develop clearer workflows and standardized processes to give account managers visibility into timelines, priorities, and job status.
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Handle escalations for urgent or time-sensitive orders; coordinate with the shop, drivers, and branch teams to meet demanding customer deadlines.
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Investigate and resolve inventory discrepancies by working with shop staff and management to identify root causes and execute corrective actions (inventory adjustments, production reporting fixes, cycle count verification).
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Provide customer-facing support for belting products, including lead times, status updates, and technical recommendations.
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Proactively identify workflow bottlenecks and communicate material readiness, feasibility, and requirements for on-time completion.
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Managed quotes, sales orders, and customer requests for industrial products including hoses, gaskets, fittings, and lightweight belting.
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Entered and updated orders in Prophet 21; coordinated purchase orders and ensured accurate, timely fulfillment across the shop and warehouse.
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Identified and corrected inventory discrepancies by partnering with warehouse staff to reconcile system counts.
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Provided customers with accurate lead times, product recommendations, delivery expectations, and order status updates.
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Supported outside sales and account managers on large accounts, custom projects, and complex order requirements.
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Improved order accuracy and communication by documenting requirements clearly and ensuring alignment across departments.
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Assembled custom hydraulic, industrial, and specialty hose assemblies based on customer specifications using precision tools and measurement equipment.
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Verified fittings, lengths, and pressure ratings for accuracy and safety compliance.
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Coordinated with inside sales to clarify job details, materials needed, and turnaround expectations.
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Assisted with inventory checks for hose, fittings, and related components; flagged shortages and mismatches for correction.
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Provided quick service for walk-in and urgent customer requests, maintaining accuracy under time pressure.
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Trained new shop employees on workflow, assembly procedures, and quality standards.
Skills
Business and Operations
Workflow Analysis, Order Lifecycle Management, Requirements Gathering, Inventory Accuracy Investigation, Vendor Coordination, Cross-Functional Communication, Root Cause Analysis, Escalation Management
Tools and Platforms
Prophet 21 (ERP), Excel (VLOOKUP, PivotTables), SQL (basic), Python (basic), Notion, Google Workspace, Microsoft Office
Project and Process
Documentation, Process Mapping, Task Prioritization, Timeline Planning, Standard Operating Procedures (SOPs), Customer Communication